NASIR SHIRAZI

Senior Cards Business and Acquisition Leader
Dubai, UAE.

About

Dynamic and results-driven Cards Specialist with over 20 years of experience in acquisition strategy, product lifecycle management, and cross-channel campaign execution. Proven expertise in launching high-impact digital and non-digital campaigns, driving market penetration, and delivering measurable growth for financial institutions. Adept at managing complex stakeholder engagements and optimizing operational processes to achieve business objectives and propel organizational leadership.

Work

EmiratesNBD
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Senior Manager – Cards Business and Acquisition

Dubai, Dubai, UAE

Summary

Led strategic cards acquisition and business development initiatives, driving significant market share growth and optimizing customer lifecycle management for EmiratesNBD.

Highlights

Spearheaded acquisition strategies across digital and non-digital channels, contributing to over 150% growth in customer acquisition.

Designed and executed high-impact digital and non-digital campaigns, significantly increasing market penetration and delivering measurable revenue growth for the institution.

Managed complex stakeholder engagements with internal and external partners, optimizing operational processes to enhance customer journey and streamline user acquisition.

Identified and secured new profitable partnerships, developing robust business cases that led to successful campaign initiatives and product launches.

Launched innovative incentive structures and tactical campaigns, successfully increasing portfolio spend and strengthening competitive market positioning.

Streamlined credit approval Turnaround Time (TAT) and processing efficiency by implementing well-defined credit policies and advanced scoring models.

Developed and delivered comprehensive training modules and digital presentations, empowering sales and distribution teams to effectively promote key product USPs.

Generated and monitored acquisition trend and sales MIS reports, providing critical insights to ensure business targets were consistently met.

EmiratesNBD
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Asst. Sales Manager – Credit Cards and Multiproduct

Dubai, Dubai, UAE

Summary

Managed and developed a high-performing sales team, executing strategies to drive credit card and multiproduct sales growth while enhancing market intelligence for EmiratesNBD.

Highlights

Managed and developed the performance of a directly reporting sales team, consistently exceeding targets and fostering professional growth.

Prepared and analyzed periodic performance reports against targets, providing actionable insights to drive sales achievement.

Developed and executed diverse strategies to significantly increase sales across credit cards and multiproduct offerings based on business requirements.

Conducted independent reviews of customer financial statuses, including liquidity and profitability, to provide robust recommendations for credit approval.

Initiated and implemented new innovative ideas to develop new target segments and markets, expanding the bank's customer base.

Conducted comprehensive reviews of competitive offerings and policies, gathering market intelligence to propose and implement strategic amendments.

Recruited, developed, and trained new and existing sales staff, enhancing their capabilities to deliver superior sales results.

EmiratesNBD
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Retail Business Executive – Credit Cards

Dubai, Dubai, UAE

Summary

Drove new business generation and promoted Retail Banking Products, consistently exceeding sales and quality targets for EmiratesNBD.

Highlights

Generated substantial new business through comprehensive business development strategies, consistently achieving and exceeding defined sales targets for Retail Banking Products.

Consistently exceeded demanding Sales, Service, and Quality targets, demonstrating exceptional performance in a competitive market.

Proactively identified, investigated, and resolved complex customer service problems, enhancing client satisfaction and retention.

Managed the end-to-end review, analysis, and processing of credit card applications, ensuring accuracy and efficiency.

Education

St. Xavier's College
Mumbai, Maharashtra, India

Bachelor of Science

Physics

Awards

EmiratesNBD GEMS Sapphire Award for Individual Contribution

Awarded By

EmiratesNBD

Awarded the acclaimed EmiratesNBD GEMS Sapphire Award in recognition of exceptional individual contribution to the bank's success.

Superior Performance Appreciation

Awarded By

EmiratesNBD

Received numerous commendations from EmiratesNBD for consistent achievements and superior performance across various roles.

Languages

English
Hindi
Urdu

Certificates

Visa First

Issued By

Visa

Building a Consumer Credit Business

Issued By

Visa

License to Lead

Issued By

Harvard Business School

Emerging Leader Program

Issued By

Harvard Business School

Certificate in Team Leading

Issued By

Institute of Leadership & Management in partnership with Zayed University

Skills

Core Professional Competencies

Relationship Management, Customer Service Management, Team Management, Sales Forecasting, Data Analytics and Research, Sales Trainings & Presentations, Corporate Sales Management, Profit Building & Sales Growth, Acquisition Strategy, Product Lifecycle Management, Cross-Channel Campaign Execution, Market Penetration, Stakeholder Management, Operational Optimization, Problem Solving, Leadership Development, Market Study, Cross-Cultural Collaboration, Communication, Interpersonal Skills, Multi-Tasking.

Technical Skills

Seibel CRM, Bidaya, BPM, Finnone, Finacle, VisionPlus, AS400, MS-Office, PowerBI.